At Prestige Parrot & Eggs Inc, the safety, comfort, and well-being of our parrots, chicks, and fertile eggs are our highest priorities. We work with trusted airline pet-safe programs and professional shipping coordinators to ensure every order arrives safely and securely.
We offer worldwide shipping; however, certain parrot species may be restricted in some countries due to local import regulations and wildlife laws. Our team will confirm shipping eligibility before processing your order.
All live parrots and chicks are transported exclusively through approved airlines with certified Pet Safe Programs. We do not ship live birds through postal services.
Once your order is confirmed, our shipping specialist will:
On the day of shipment, your bird will be carefully transported from our aviary to the airport. Once checked in, you will receive shipment confirmation and tracking updates throughout the journey until safe arrival.
For customers requesting home delivery, someone must be available at the delivery address during the scheduled delivery time.
Our travel carriers are specially prepared to keep parrots comfortable and stress-free during transit. Each carrier includes:
We also acclimate our birds to travel carriers before shipment to minimize stress during transportation.
Approved airlines follow USDA pet transportation guidelines, and all shipments are handled by trained airline personnel throughout the journey. We always select the most direct and safest route available.
Fertile eggs are professionally packaged using protective foam cushioning and secure insulated containers to minimize movement and maximize safety during transit. Every package is carefully prepared to help ensure safe arrival.
Customers will receive:
Direct flights typically arrive within 3–6 hours, depending on destination and flight availability.
We kindly ask customers to inspect their order immediately upon arrival and notify us within 24 hours of delivery if there are any concerns regarding the condition of the shipment.
Because parrots are live animals, we do not accept returns due to change of mind, or personal circumstances after purchase.
Before placing an order, buyers are advised to carefully review the parrot’s details and our policies.
If a parrot arrives deceased or with a serious health issue that is confirmed to have existed before delivery, please contact us immediately with clear photos/videos and, where required, a veterinary report.
Any claim must be reported as soon as possible after delivery. Each case will be reviewed individually, and if approved, we may provide a replacement or another appropriate resolution, subject to availability.
We are not responsible for health problems, injury, or death resulting from improper care, handling, housing, feeding, environmental conditions, or failure to obtain appropriate veterinary care after delivery.
By placing an order, the buyer confirms acceptance of this Returns & Replacement Policy.
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